This Privacy Policy describes how HanziVerse collects, uses, and protects your information when you use our service.
We collect information you provide directly to us, such as when you create an account, subscribe to our service, use our features, or contact us for support. This may include your name, email address, and usage data.
We use the information we collect to provide, maintain, and improve our services, process transactions and subscriptions, communicate with you about your account, and send important service updates.
When you make a purchase, your payment is processed securely by Stripe. We do not store your complete credit card number, CVV, or other sensitive payment details on our servers. Stripe may collect and process your payment information in accordance with their privacy policy. For Alipay and other payment methods, similar secure processing applies.
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (like Stripe for payments) who assist us in operating our service, subject to confidentiality agreements.
We implement industry-standard security measures including encryption, secure connections (HTTPS), and access controls to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our service is used. You can control cookie settings through your browser.
You have the right to access, update, or delete your personal information at any time. You may also request a copy of your data or opt out of marketing communications by contacting us.
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our service before the changes take effect.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at [email protected].